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Versaterm at IACP 2024: Supporting Public Safety with Purpose-Built Solutions

Updated: Nov 14

Public safety is evolving, and so are the tools and technologies that support it. The International Association of Chiefs of Police (IACP) Annual Conference and Exposition is one of the largest and most influential events in law enforcement, gathering thousands of professionals every year to network, discuss key issues and hear about the latest in public safety. This year’s theme, “Equipped to Innovate,” highlights the importance of embracing modern technology and being prepared to meet the evolving needs of community members.


Versaterm will be in Booth 2321 during IACP 2024 from October 19-22. With more than 46 years of service in the public safety industry, we understand how your challenges as an essential service organization have evolved alongside changing policies, public expectations and technology. Our purpose-built ecosystem is designed to help agencies like yours maintain more efficient and transparent operations that empower faster, more informed decisions. Whether it's reducing case backlogs or improving collaboration, the real impact is clear: our solutions equip agencies with innovative tools that allow them to achieve better outcomes and strengthen community safety. 


Connect With Us in Boston 

Last year, we introduced our new brand and purpose-built ecosystem at IACP 2023. This growth, driven by a commitment to improving how agencies operate, has helped to simplify public safety and law enforcement workflows by cutting down on repetitive tasks and bringing critical data together. At IACP 2024, we’ll be showcasing the latest innovations within our ecosystem, including new additions, beneficial updates and purposeful integrations.


Responder Health & Wellness

Versaterm’s solutions for responder well-being tie together an agency’s holistic wellness framework while ensuring that individuals do not fall through the cracks. By supporting the four pillars of a successful program – early identification, case management, peer support and self-service content – with the right tools, agencies are equipped to proactively identify personnel who are struggling and connect them to the right resources. These solutions also empower supervisory oversight, allowing leaders to be accountable and understand when their staff may need additional support.


Community Engagement

Our set of community engagement tools has been enhanced and expanded to help agencies communicate efficiently and provide automated assistance. Powered by advanced conversational AI technology, Versaterm’s solutions for non-emergency call handling allow Emergency Communications Centers (ECCs) to provide immediate service on higher-priority calls. These tools enable teams to allocate resources efficiently while keeping emergency lines open for critical situations. Learn more about how these solutions are supporting agencies, from helping them effectively triaging non-emergency calls to automating the report taking and creation processes:


The Connected Officer 

Today’s mobile technology can connect responders, command centers and dispatchers to enable seamless information flow and enhanced situational awareness that empowers personnel during response. Versaterm’s field-ready solutions for law enforcement and fire teams establish a mobile-first approach that provides real-time data exchanges regardless of location. This access supports swift decisions and coordinated emergency responses to keep both responders and community members safe. These tools are also equipped to simplify documentation, increase transparency and enable efficient management of critical data. 


Real-Time Intelligence for Field Operations 

Improve situational awareness in the field with an enhanced solution for patrol teams targeted at the workflows between incident response and report writing.  The solution streamlines patrol, supervisor and command staff communication to promote coordination and efficiency before, during and after shifts. Bulletin management and real-time alerts deliver current, actionable information to patrol officers while supervisor shift reports provide command staff with the essentials they need for data-driven decision making. 


Versaterm CaseWorX for Schools 

This solution provides a proactive approach to improve outcomes for at-risk students and help create a safe school environment. This student-focused application combines a case management system and an integrated, multi-database search portal. CaseWorX provides a unified way to access incident reports, analyze threats, document information and develop a plan to manage student well-being. It also incorporates your team’s processes and forms while adhering to CSTAG, NTAC and other threat assessment models. 


Learn More at IACP 2024 

Versaterm’s expanded ecosystem brings together best-in-class technology to improve user workflows for more efficient and effective operations, leading to better service and more just outcomes. We look forward to connecting with you and showing how our purpose-built solutions are shaping the future of public safety and law enforcement.


It’s a great opportunity to see live demos and speak with our team at Booth 2321. Experts from across our ecosystem, including Mindbase, Athena/ICS, IAPro and Visual Labs, will be available to discuss how our solutions can help you set new standards of service excellence in your community. We also have several in-booth events planned, including complimentary coffee and espresso for a refreshing break during the conference.


Before you join us in Boston, learn more about Versaterm’s ecosystem and discover how public safety agencies are currently benefitting from our solutions. You can also schedule a meeting during the event here.



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